Privacy Policy
Effective Date: 10/06/2025
Last Updated: 10/12/2025
1. Introduction
Welcome to Nopia AI Solutions (“Company,” “we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit nopiasolutions.com or use our AI-powered services.
By using our website or services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our website and services.
2. Information We Collect
We collect personal and non-personal information to provide and improve our services. This includes:
User Inputs & Conversations: Text or data entered into our AI systems for processing, support, or automation.
Contact Information: Such as your name, email address, or phone number provided through forms or communications.
Payment Information: Billing details collected securely for service transactions.
Usage Data: Device information, browser type, and general analytics data used to improve functionality and user experience.
We do not collect sensitive data (such as health, biometric, or government ID information) unless specifically required by law.
3. How We Use Your Information
We use your information to:
Provide, operate, and maintain our AI and automation services.
Improve and optimize AI model performance and service quality.
Deliver customer support and respond to inquiries.
Send service updates, marketing communications, and newsletters (if you opt-in).
Ensure legal compliance and prevent misuse or fraud.
We do not sell or rent your personal information to any third parties.
4. AI & Automated Processing
Our services use standard AI models and APIs such as OpenAI, Grok, and Go High Level.
User inputs may be processed by these models to generate responses, perform tasks, or provide automation.
We rely on these providers’ privacy and data-handling standards, and we do not use your personal information to train proprietary AI models without consent.
5. Third-Party Services
To deliver our services, we use trusted third-party platforms, including:
OpenAI (AI model processing)
Go High Level (automation and CRM)
Grok (AI analytics and content generation)
Twilio (communication services)
Each third party processes data under its own privacy and security frameworks. We do not authorize them to use your data for purposes beyond service delivery.
6. Data Retention
We retain personal data only as long as necessary to provide services or until your account is deleted.
When you delete your account or request deletion, we remove your personal data from our systems within a reasonable timeframe, except where required by law for record-keeping or compliance.
7. Data Security
We implement strong security measures to protect your information, including:
Encryption: Data is encrypted during transmission and storage where applicable.
Access Control: Only authorized personnel can access personal data.
Secure Hosting: Data is stored in trusted, industry-compliant environments.
While we take reasonable precautions, no system is 100% secure. Users are encouraged to safeguard login credentials and limit data sharing.
8. User Rights
You have the following rights regarding your personal information:
Access & Review: Request access to the personal data we hold about you.
Deletion: Request the deletion of your personal data.
Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link or contacting us directly.
To exercise these rights, email us at [email protected].
9. International Data Transfers
We do not transfer personal data outside the United States.
All data processing and storage occur within the U.S.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from children. If we become aware that we have collected information from a minor, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
When updates are made, the “Last Updated” date will be revised. Continued use of our services after such updates constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or your personal information, please contact us:
Nopia AI Solutions
6311 S. 1st, Austin, TX 78745, Apt 309
Email: [email protected]
Website: https://nopiasolutions.com
✅ Compliance Notice:
This Privacy Policy is designed to meet key principles of the GDPR (General Data Protection Regulation) and the CCPA (California Consumer Privacy Act), ensuring transparency, control, and protection of user data.