Effective Date: 10/06/2025
Last Updated: 10/12/2025
1. Introduction
Welcome to Nopia AI Solutions (“Company,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your access to and use of our website nopiasolutions.com and related services, including our AI-powered receptionists, chatbots, and automation tools (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must immediately discontinue use.
2. Eligibility
Our Services are designed exclusively for businesses and organizations.
By using the Services, you confirm that:
You are at least 18 years of age.
You are acting on behalf of a legitimate business entity.
You have the authority to enter into binding agreements on behalf of your organization.
We do not permit individual consumers or minors to use our Services.
3. Description of Services
Nopia AI Solutions provides AI-powered receptionists and chatbot automation tools to help businesses enhance communication, automate workflows, and improve customer engagement.
Our Services may integrate with third-party APIs and AI models (including OpenAI, Go High Level, and Grok) to deliver customized automation solutions.
4. Payment Terms
Billing: We offer both subscription-based and one-time-fee service models.
Subscription Cycle: Billing occurs monthly, unless otherwise stated in a written agreement.
Free Trials: From time to time, we may offer free trials of certain Services. Trial users agree that continued use after the trial period will incur applicable subscription fees.
Refund Policy: All payments are non-refundable, including for partial months or unused portions of subscriptions.
Taxes: Prices do not include applicable taxes, which may be added as required by law.
You authorize us (and our payment processors) to charge your payment method for fees associated with your selected plan.
5. User Responsibilities
By using our Services, you agree to:
Use the Services lawfully and only for legitimate business purposes.
Not misuse or exploit the Services, including attempting to disrupt systems or access unauthorized data.
Not generate or distribute illegal, harmful, misleading, or infringing content.
Not violate third-party intellectual property rights or submit content you do not have rights to.
Not use the Services for spam, harassment, or malicious activity.
Violation of these rules may result in suspension or termination of your account.
6. Company Rights
We reserve the right to:
Suspend or terminate accounts for any reason, including non-payment, policy violations, or illegal activity.
Modify or discontinue Services (temporarily or permanently) with or without notice.
Refuse to process or host content deemed unlawful or inappropriate.
We will make reasonable efforts to notify affected users of material changes or terminations.
7. Intellectual Property
Our IP: All software, AI models, workflows, algorithms, trademarks, and branding associated with Nopia AI Solutions are and remain the exclusive property of the Company.
Client IP: All data, input content, and business information provided by clients remain the property of the client.
AI Outputs: Clients fully own the outputs generated by our AI tools and may use them freely for commercial or internal purposes.
Clients may not reverse-engineer, copy, or resell Nopia’s software, AI models, or proprietary processes.
8. Service Modifications
We may update or improve our Services at any time to enhance functionality, comply with legal obligations, or maintain security.
Significant changes will be communicated through email or in-app notifications.
9. Limitation of Liability
To the maximum extent permitted by law:
Nopia AI Solutions is not responsible for damages, losses, or liabilities arising from reliance on AI-generated content or outputs.
The Services are provided “as is” and “as available”, without warranties of any kind (express or implied).
We do not guarantee the accuracy, reliability, or appropriateness of AI-generated outputs.
In no event shall Nopia AI Solutions’ total liability exceed the amount paid by the user in the three (3) months preceding the claim.
Use of AI inherently involves probabilistic and automated processes. Users accept full responsibility for verifying accuracy before relying on any outputs.
10. Termination
Both parties may terminate this agreement at any time:
Client Termination: Users may cancel their subscription or account at any time through their dashboard or by contacting support.
Company Termination: Nopia AI Solutions may terminate or suspend access at any time for policy violations, legal reasons, or business necessity.
Upon termination, your right to use the Services immediately ceases, but you retain ownership of your client data and AI outputs.
11. Dispute Resolution
This Agreement shall be governed by and interpreted under the laws of the State of Texas, United States.
In the event of a dispute:
Parties will first attempt to resolve the matter through good-faith negotiation.
If unresolved, the matter will proceed to binding arbitration in Travis County, Texas.
If arbitration fails or is deemed unenforceable, disputes shall be heard in the state or federal courts of Texas.
Each party waives any right to participate in a class action or class arbitration.
12. Changes to Terms
We may revise these Terms periodically. The updated version will always be posted on nopiasolutions.com with the “Last Updated” date revised accordingly. Continued use of our Services after updates constitutes acceptance of the revised Terms.
13. Contact Information
For questions, billing issues, or legal notices, contact us at:
Nopia AI Solutions
6311 S. 1st, Austin, TX 78745, Apt 309
Email: [email protected]
Website: https://nopiasolutions.com
✅ Legal Notice:
This Terms of Service is drafted in accordance with U.S. contract law, Texas jurisdiction, and best practices under SaaS, AI, and GDPR/CCPA frameworks, ensuring fairness, transparency, and protection for both Nopia AI Solutions and its clients.